Can I retry my missed membership payment?

Yes, you have until the next weekly membership payment is due to retry your payment. 

To retry your payment: 

  1. Log in
  2. You will see an alert at the top of the ‘All products’ page with a link to retry the payment
  3. Follow those steps to retry your payment
If you successfully catch up on a missed membership payment within the week that your payment was missed we’ll backdate any member benefits relating to your plan for that week to include any cashback you may have earned through LOQBOX Spend or to take you one step closer to earning a free Flexi Unlock for LOQBOX Save. Each time you miss a membership payment without catching it up, you reset your Points Promise benefit and have to start over. If you do not make your payment for this week, the Standard membership plan will apply.
This applies to Premium and Plus members only.

Not sure if you’re a Plus, Premium, Standard or Classic member?  Here’s how to find out.

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