I’ve entered my name or date of birth incorrectly on my Loqbox can I amend it?

  • Updated

No worries at all! If you've realised there's a little mistake with your name or date of birth, we're here to help smooth things out. It's a quick fix, and here's how you can make it happen:


  1. Reach out to our friendly team using the ‘Help’ button below.
  2. To ensure everything matches up perfectly, we'll ask you to share a snapshot of your ID. Just make sure it clearly shows your full name and date of birth.

And that's it! Your Loqbox details will be back in sync in no time.