Erika
Activity overview
Latest activity by Erika
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Erika created an article,
How do I cancel my yearly plan?
We totally get that life can take unexpected turns. If you're thinking about cancelling your yearly plan, we've got a smooth process in place: Log in to your Loqbox account. Navigate to the ‘Ac...
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Erika created an article,
Is there a reward scheme for referring others to Loqbox Save?
Yes! You can invite friends and family to get Loqbox Save using your referral code. You’ll find it when you log in. Share your code by email or on social media, or copy the link and send it your ow...
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Erika created an article,
Can I cancel my Point Promise?
You can cancel your Points Promise at any time, just log in and click on 'Point Promise'. Any extras that form part of your subscription like jump-the-queue support or monthly prize entries, will r...
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Erika created an article,
How do I use jump-the-queue support with my 50 Point Promise?
As a Classic member who has subscribed to the 50-point Promise, you are entitled to jump-the-queue support. Just log in and click ‘Help‘ at the top of the page or in the menu section if you are on ...
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Erika created an article,
If I cancel my Points Promise, do I get my Points Promise payments refunded?
No. If you’re on our £5 or £10 a month Points Promise, you won’t be charged for it after you cancel, but you won’t get back the monthly payments you’ve made so far.
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Erika created an article,
How do you calculate Points Promise interest?
Just like a normal savings account, we calculate interest monthly, based on how long the money has been in your account. Your first monthly credit builder payment earns 12 months’ interest, the nex...
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Erika created an article,
If I cancel my Points Promise, can I keep my Loqbox Save?
Yes. Your Loqbox Save is yours until the end of your 12-month term, or until you unlock.
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Erika created an article,
Can I switch between Points Promises?
Not right now. But we’re working on a way for you to be able to upgrade or downgrade your promise soon. This applies to Classic members only. If you are a Premium or Plus member, you can find more ...
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Erika created an article,
How do I pay for the 25-point or 50-point Promise?
We automatically take your £5 or £10 monthly payments for these from your Loqbox Save balance (the credit builder payments you’re paying in anyway), so you don’t need to worry about paying any extr...
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Erika created an article,
What happens if my score doesn’t go up as promised?
If, after all 12 monthly credit builder payments, your credit score hasn’t grown by at least 10, 25 or 50 points (depending on which Points Promise you opted for), simply get in touch with our cust...
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