Erika
Articles
Recent activity by Erika
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Your Loqbox membership: What’s included, what’s possible, and how to make it work for you
Unsure about what’s included in your membership? This guide will help you understand what you've got, how to use it fully, and what extra features are available, if you want more.Quick summary Loqb...
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Set up and manage your Save payments
Everything you need to know to manage your Save payments confidently.Quick summary Your Save payments are taken using the payment method saved in your account As a member, you can save between £20 ...
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Manage your Rent: Update details, reconnect, and stay on track
Everything you need to know to keep Loqbox Rent running smoothly, and how to fix common problems without stress, is right here in this guide.Quick summary: Reconnect your bank every 90 days to keep...
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Managing your Grow: repayments, statements, closures and common questions
Whether you need to check a repayment, find a statement, or close your Grow account, we’ve got all the details covered here.Quick summary Grow is a credit account that's part of your membership The...
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Boost your credit, your way: How Bolt-ons work and when they help
If you’ve got a Bolt-on, a package of credit-building and wellbeing tools from Loqbox, and you're not sure what it does, this is the guide for you. Quick summary A Bolt-on is a package of credit-bu...
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Your Points Promise: How it works, what you need, and how to claim it
If you’ve paid for Loqbox membership for 12 months and haven’t seen your credit score grow by 25 points or more, you might be eligible for a £25 payment through the Points Promise.Quick summary To ...
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Understanding your Loqbox repayments: Change your card, missed repayments and what to do next
You might make several repayments to Loqbox each month, depending on which features you’re using. Here’s everything you need to know about your Loqbox repayments, in one place.Quick summary Every s...
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Need to cancel your membership or close your account? Here’s how to do it, and what to expect
If stepping away from Loqbox feels right, that’s okay. We'll always cheer you on to do what’s right for you. In this guide, we’ll help you to downgrade or close your membership quickly and easily, ...
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Wondering about a refund? Let’s walk through what’s possible and how to sort it
We understand that refund policies can be tricky to navigate, so we’ve made ours simple, straightforward, and easy to understand. This page will help you figure out if you’re eligible for a refund....
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Need help? Here’s how to reach our friendly member support team
Find out how to chat with the Loqbox support team, what to expect when you reach out, and where to go if you’re feeling stuck or unsure.Quick summary The fastest way to reach us is to log in to you...
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